Apple Support
How to filter and block unwanted messages. Learn more
Search for more topics
Get Support
Give us a few details and we’ll offer the best solution. Connect by phone, chat, email and more.
Apple Support app
Get help for all of your Apple products in one place, or connect with an expert.
My Support
Get warranty information, check your coverage status or look up an existing repair.
AppleCare+
Get unlimited repairs for accidental damage protection, priority access to Apple experts, and more.
Beware of counterfeit parts
Some counterfeit and third-party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorised Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.
Be aware of gift card scams
Be aware of scams involving App Store & iTunes Gift Cards and Apple Store Gift Cards.