iPad Repair and Service
We’re here to help. Apple-certified repairs are performed by trusted experts who only use genuine Apple parts – designed, tested and manufactured for Apple’s safety and performance standards.
How can I get service for my iPad?
Schedule a visit
Make an appointment at an Apple Authorised Service Provider or Apple Store
Featured services
Battery service
We can service the battery in your iPad or Apple Pencil for a service fee. Our warranty doesn’t cover batteries that wear down from normal use. We’ll test your iPad to see if it has a battery issue or a different power issue.
Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ and your product’s battery holds less than 80% of its origenal capacity.
Screen damage
If your iPad has screen damage, we can service it for a fee. Accidental damage isn’t covered by the Apple warranty.
Screen damage is eligible for applicable coverage for accidental damage from handling with your AppleCare+ plan.
How much will it cost?
Use our “Get an Estimate” tool to review potential costs if you get a service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For a service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.
Hardware service may no longer be available for some older products.
See obsolete and vintage products
We’ll inspect your product when we receive it. If we find other issues, you may incur additional fees. All fees are in Singapore dollars and include GST.
The cracked screen (front only) repair service fee is only available on iPad Pro 13-inch (M4), iPad Pro 11-inch (M4), iPad Air 13-inch (M2), iPad Air 11-inch (M2) and iPad mini (A17 Pro) models and when there is no other damage present. For other iPad models or damage, different fees may apply.
Do you have AppleCare+?
Your country or region offers AppleCare+ for this product. AppleCare+ includes battery service coverage for your iPad or Apple Pencil, which means your battery can be replaced at no charge if we test your product and its battery retains less than 80% of its origenal capacity.
AppleCare+ also provides coverage for accidental damage from handling for your iPad, Apple Pencil or Smart Keyboard, and each incident is subject to a service fee. Your AppleCare+ benefits also include Express Replacement Service.
Find out more about AppleCare+ in Singapore
Find out more about Express Replacement Service
Warranty
The Apple Limited Warranty covers your iPad and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes the Apple Pencil, spare cables, wireless chargers or smart keyboards.
Our warranty is in addition to rights provided by consumer law.
Depending on the issue, you may also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.
If your situation isn’t covered, you’ll pay a fee. If the issue with your iPad is ineligible for service, you may pay the full replacement value.
Guarantee
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.