Topic: CBU IDMZ Access is Temporarily Unavailable

Date/Time Issued: December 29, 2020 2326Z

Product(s) or Data Impacted: JPSS 1 and SNPP TLE transfer is temporarily suspended during outage.

Date/Time of Initial Impact: December 28, 2020 0100Z

Date/Time of Expected End: December 31, 2020 0000Z

Length of Outage: ~72 hours

Details/Specifics of Change: On 12/28 at ~0100z the CBU IDMZ Firewall device became unresponsive/unreachable, blocking all access to the IDMZ and other JPSS web interfaces (STA, PST, WRS, etc.). Root cause is still under investigation. Raytheon personnel is traveling to the CBU with a McAfee firewall spare unit. The estimated window for IDMZ service restoration is between 12/30 2100 and 12/31 0000z.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880

Web Site(s) for applicable information: N/A

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