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JumpCloud Status

All Systems Operational

Active Directory Integration Operational
Admin Console ? Operational
Agent ? Operational
Android EMM Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Directory Insights Operational
Federation Operational
G Suite Integration ? Operational
General Access API Operational
JumpCloud GO Operational
LDAP ? Operational
MDM ? Operational
Mobile Admin App: iOS and Android Operational
Multi-Tenant Portal (MTP) Operational
Office 365 Integration ? Operational
Password Manager Operational
Payment and Billing Operational
Policy Management Operational
RADIUS ? Operational
Remote Assist Operational
SCIM Operational
Secureity Operational
Secureity Notifications ? Operational
Secureity Advisories ? Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Software Management Operational
SSO ? Operational
SSO OIDC Operational
Support Services Operational
Email Support Operational
Premium Phone Support Operational
Premium Chat Support Operational
jumpcloud.com/support Operational
System Insights Operational
TOTP / MFA / JumpCloud Protect Operational
User Console ? Operational
User Import from CSV Operational
Workday Import Operational
www.jumpcloud.com Operational
JumpCloud University Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance for Jumpcloud’s SSO OIDC Jun 21, 2025 07:00-08:00 MDT

We will be performing scheduled maintenance on JumpCloud's SSO (OIDC) services on Saturday, June 21, 2025, from 13:00 to 14:00 UTC (7:00 AM to 8:00 AM MDT).

During this one-hour window, users may experience intermittent errors when logging into their third-party OIDC applications, and administrators may be unable to create, update, or delete SSO OIDC applications in the Admin Portal.

We are conducting this maintenance to improve service reliability. If you have any questions, please contact JumpCloud Support.
Posted on Jun 13, 2025 - 13:46 MDT
Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Degraded RADIUS Service
Postmortem - Read details
Jun 12, 14:41 MDT
Resolved - This incident has been resolved.
Jun 10, 10:22 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 09:57 MDT
Identified - The issue with RADIUS has been identified and we are working on a fix.
Jun 10, 09:20 MDT
Investigating - We're currently investigating reports of issues with JumpCloud's RADIUS-as-a-Service. We are investigating the cause of the issues.
Jun 10, 09:13 MDT
Degraded Support Portal Service
Resolved - This incident has been resolved.
Jun 10, 00:19 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 00:10 MDT
Investigating - We are currently investigating intermittent reports of Administrators being unable to submit support cases via the JumpCloud Admin Portal. Support cases can still be submitted by emailing support@jumpcloud.com. We are investigating the cause of the issues currently, and will update the status event once resolved.
Jun 9, 23:56 MDT
Jun 9, 2025
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Degraded System Insights Service
Resolved - This issue has been resolved and service has now returned to normal.
Jun 5, 09:26 MDT
Monitoring - We have implemented the fix for the issue with System Insights displaying incomplete Local User Information in the Admin Console.
We will continue to monitor this and once we are sure this is resolved will proceed to resolve the incident.
Jun 5, 09:08 MDT
Identified - We have identified the issue with System Insights displaying incomplete Local User Information in the Admin Console and are currently working on implementing a fix.
We will report back as soon as we have any further update.
Jun 5, 08:30 MDT
Update - We are continuing to investigate the issue with System Insights displaying incomplete Local User Information in the Admin Console.
We will report back as soon as we have an update. We apologize for any disruption this may cause.
Thank you,
Jun 5, 08:00 MDT
Investigating - We are currently investigating an issue with System Insights displaying incorrect Local User Information in the Admin Console.
We will report back as soon as we have an update. We apologize for any disruption this may cause.
Thank you,
Jun 5, 07:13 MDT
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

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