Visit our help articles for step by step enrollment instructions:

• Activate Smartwatch Data & Safety Perk - My Verizon App
• Activate Smartwatch Data & Safety Perk - My Verizon Website

After you enroll in the Smartwatch Data & Safety perk, download the Care Smart app onto your phone and create an account.

The Care Smart app prompts you to designate the watch wearer and to pair the watch. Services populate and can be turned on (i.e., location tracking, fall detection, designate trust circle, etc.).

Visit our Care Smart FAQs to learn more about the service and how to use it.

Here's how it works when you add the Smartwatch Data & Safety perk to your mobile phone line.

Billing and access starts when the eligible plan line is active, and when you enroll in the perk. You will see the smartwatch data plan and Care Smart with Get Help - Professional Monitoring charge on your bill, with a 100% discount credit.

The perk renews automatically until you cancel it.

If you cancel the Smartwatch Data & Safety perk:

• Get Help - Professional Monitoring is canceled.
• Your Unlimited smartwatch plan continues for the full smartwatch plan cost* (plus taxes and fees) until separately canceled.
  • Exception: If you have Unlimited Plus or Unlimited Ultimate you automatically receive the 50% off connected device discount. Unless the discount is already applied to another connected device.
• When you cancel the smartwatch data plan, the $10 charge for that month is prorated.

For step-by-step perk un-enrollment instructions visit: My Verizon App - Manage Perks or My Verizon Website - Manage Perks.

*If you cancel the Smartwatch Data & Safety Perk, you will lose your discount. Without the discount, you will be charged $10/mo (plus taxes and fees) for your smartwatch data plan if you purchased it before 2/22/24 and $15/mo (plus taxes and fees) if you purchased it on or after 2/22/24.

Here's what happens if you change your eligible unlimited plan.* If you:

• Change the line with the perk from a qualifying plan (i.e., Unlimited Ultimate, Unlimited Welcome or Unlimited Plus ) to another qualifying plan, your perk won't change.
• If you cancel your qualifying Verizon plan, or change to a non-qualifying plan, your Get Help - Professional Monitoring will be canceled. Your smartwatch data plan will continue for the full plan cost** (plus taxes and fees) until you cancel it.

You can change or cancel anytime in My Verizon.

*If you have Welcome Unlimited you can also add perks to that plan. However, Welcome Unlimited is no longer available to add to your account.
**If you cancel the Smartwatch Data & Safety Perk, you will lose your discount. Without the discount, you will be charged $10/mo (plus taxes and fees) for your smartwatch data plan if you purchased it before 2/22/24 and $15/mo (plus taxes and fees) if you purchased it on or after 2/22/24.

You can cancel your Smartwatch Data & Safety perk at any time in My Verizon. When you cancel, the Get Help - Professional Monitoring is canceled. Your smartwatch data plan continues for the full $10/month (plus taxes and fees) until separately canceled.

If you suspend your service:

• During the billing period: You keep the perk. You're refunded for the suspended period.
• At the end of the billing period: Your perk won't renew. You won't be billed the $10/month (plus taxes and fees) charge.

Contact Verizon Customer Support for questions about signing up, using the perk or charges on your Verizon bill.