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URL: http://www.cbsa-asfc.gc.ca/sima-lmsi/contact-eng.html

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Anti-dumping and countervailing contacts

Headquarters

Border Information Service

  • Within Canada: 1-800-461-9999 (Toll-free)
  • Outside Canada: 1-204-983-3500 (Long-distance charges apply)

Special Imports Measures Act (SIMA)

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Assistance for small or medium-sized enterprise facing unfair competition

Are you a small or medium-sized Canadian manufacturer or producer of goods? Are you facing competition from imported goods? Does the presence of imported goods in the Canadian market affect your prices, meaning does it lead to undercutting the price of your goods or force you to lower your prices?

Do you need help navigating the trade remedies system?

The advisory services team of the Special Import Measures Act (SIMA) offers assistance to businesses affected by unfairly traded imports (or to the associations and unions that represent them), as well as to importers of products subject to trade remedy duties.

Although the advisory service team does not prepare any complaints or submissions for businesses, it provides relevant information to help businesses understand and navigate Canada’s trade remedies system.

Contact the SIMA advisory services team for assistance by email to simaregistry-depotlmsi@cbsa-asfc.gc.ca.

Information request regarding trade remedies

Send any questions or requests for assistance with navigating the trade remedy system by email to simaregistry-depotlmsi@cbsa-asfc.gc.ca.

Subjectivity opinion requests

Submit a subjectivity opinion request by email to simaregistry-depotlmsi@cbsa-asfc.gc.ca. Please note that all requests must be accompanied by the following information to help provide the best possible opinion: commercial invoice, chemical composition, mill test certificate, the process by which the goods are manufactured, detailed product documentation, bill of lading, name and address of the manufacturer, country of origen, etc.

Normal values

Stakeholders may make representations respecting the need for an administrative review for a particular measure in force. These representations should be sent to the SIMA Registry and Disclosure Unit. For more information about this process, see D14-1-8. To view representations that have been sent to the CBSA, visit Normal Values: Representations to the CBSA.

Report duty evasion

The Special Import Measures Act, commonly referred to as SIMA, provides protection to Canadian producers who are being harmed by the dumping or subsidizing of goods imported into Canada.

The CBSA is committed to working with importers and any other stakeholder to ensure compliance with payment of anti-dumping and countervailing duties. If you have information or tips relating to suspected fraud or the non-payment of duties and would like to provide this to the CBSA, please fill the anonymous form below.

Report Duty Evasion

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Feedback form

The Canada Border Services Agency is committed to ensuring that our website provides helpful and timely information. We also seek to continuously improve our administration of the anti-dumping and countervailing program.

To help us meet these commitments, we would appreciate you taking the time to provide your feedback.

Thank you, and we look forward to hearing from you!

Feedback Form

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* Information submitted is protected and will be used for service improvement only.

Accessibility statement

Our aim

The Canada Border Services Agency (CBSA) is committed to making our website more accessible and inclusive. Our goal is to ensure that everyone who uses our service feels welcomed and is able to fully navigate our information.

What we are doing

At the CBSA, we strive to ensure that our website is accessible and usable to the widest possible audience based on the CAN/ASC - EN 301 549:2024 accessibility requirements in support of the Accessible Canada Act, Nothing without us: An accessibility Strategy for the Public Service of Canada and the Guideline on Making Information Technology Usable by All so that we remove and avoid creating new technological barriers to Information and Communications Technology (ICT) accessibility.

The CBSA aims to meet the Standard on Web Accessibility. We also would like to encourage you to find out more about CBSA’s Accessibility Plan.

How to contact us

Website accessibility is a continuous effort and space for improvement. We understand that issues may arise as we work to ensure Accessibility. If you have experienced any difficulties or have further recommendations for enhanced web accessibility, please provide us with your feedback using one of the methods below:

How to provide feedback

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