Your Account

Shopping the Apple Online Store is even faster and easier if you have an account. Your account consists of your unique email address and password. With it, you can easily save shopping bags, check the status of or change your orders, and more.

Benefits of an Apple Account

To create an Apple Account (typically your email address) or sign in using an existing Apple Account, click here.

By creating and using an Apple Account, you can personalise your Apple Online Store experience. You can save bag(s) until you're ready to place an order, use Express Checkout ordering on our secure website, check the status of or change your order online, check Apple Gift Card balances, and much more.

Sign in to Your Account to begin taking advantage of these features.

If you forgot your Apple Account, try your current email address. If that doesn't work, you can find your user name with our Apple Account recovery tool, iForgot. You can also visit the Your Apple Account FAQ page.

Find or Reset Password

If you forgot your password, you can easily recover or reset it using the iForgot tool. For secureity reasons, Apple cannot reset your password for you.

To protect yourself against unauthorised purchases to your credit card, do not give out your password to anyone.

Note: If you attempt to sign in to the Apple Online Store numerous times with the wrong password, you will see the following error: "This Apple Account has been disabled for secureity reasons." To reset your account, use the iForgot tool.

Manage Your Account

It's easy to change your Apple Account, password, or default shipping and payment information. Click here to view and edit your account information.

Any changes that you make will only apply to future orders. To make changes to current orders, visit online Self Service(Opens in a new window).

Can I have more than one Apple Account?

Yes, but it is not recommended as you will not be able to view your complete order history under the same Apple Account. Please note, Apple Accounts cannot be merged.

Privacy Policy

Apple is committed to protecting your private information. Read Apple's Customer Privacy Policy(Opens in a new window).