Service and support from the people who know your headphones best.
Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
Enjoy 2 years of peace of mind when you buy AppleCare+ for Headphones.
Every AirPods or Beats product comes with comes with one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your coverage to two years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of HK$229.1
Priority access to technical support
Get unlimited incidents of accidental damage protection1
Unlimited incidents of accidental damage protection, each subject to a service fee of HK$229
Software support
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
Using Siri
Bluetooth connectivity
Protect your Headphones
AppleCare+
You can buy coverage on a fixed-term plan.
2 yrs
AirPods, AirPods Pro, Beats
AirPods Max
How to buy
Purchase AppleCare+ with your new headphones.
Or buy it within 60 days of your headphones purchase:
On your paired iPad or iPhoneOn your paired iPad or iPhone (go to Settings > Bluetooth > click on the ⓘ button for your headphones)