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Genius Bar Reservation and Apple Support Options - Apple (UK)
For getting the right support, here’s a genius idea.
In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.
Get help with Apple services or software.
Speak to an Apple expert now. Whether by phone, chat or email, we’re ready to help you with all of your Apple product questions and issues.
Chat
Get real-time assistance from an Apple expert on your computer or mobile device.
Call
You can call us immediately or at your convenience, or you can schedule a time for us to call you.
Email
For more straightforward questions — about an issue with iTunes, for instance — send us an email and we’ll quickly reply with a solution.
Whether you make a Genius Bar reservation, visit an Apple Authorised Service Provider or send your device to us, you’ll get the expert help you need.
Genius Bar
Make a Genius Bar reservation at your favourite Apple Store and get help from an Apple expert.
Apple Authorised Service Provider
There are many service providers that Apple trusts with support. Bring your device to one near you.
Post
Visit us online or give us a call to begin the process of sending your device to an Apple Repair Centre. Most Apple products are eligible to send in for repair.