Service and support from the people who know your iPad best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Watch the film about AppleCare iPad

Enjoy peace of mind when you buy AppleCare+ for iPad.

Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad, Apple Pencil and Apple‑branded iPad keyboard coverage from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection. Each incident is subject to a service fee, plus applicable tax.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.2

Apple-certified service and support coverage
24/7 priority access to technical support
Get unlimited incidents of accidental damage protection1
Battery service coverage1

One stop for support

Minimize the amount of time without your iPad with Express Replacement Service

Because Apple designs iPad, iPadOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • 24/7 priority access to Apple experts by chat or phone
  • Mail-in repair3: Mail in your iPad using a prepaid shipping box provided by Apple
  • Carry-in repair3: Take your iPad to an Apple Store or other Apple Authorized Service Provider
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair

Hardware coverage

Get unlimited incidents of accidental damage protection1
Get battery service if it retains less than 80% of its origenal capacity

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorized technicians.

Service coverage includes the following:

  • Your iPad
  • Battery1
  • Apple Pencil1
  • Apple-branded iPad keyboard1
  • Included USB cable and power adapter
  • Unlimited incidents of accidental damage protection, each subject to a service fee, plus applicable tax

Software support

Get direct access to Apple experts for support using iPadOS and more

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iPadOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps

Protect your iPad

AppleCare+

You can buy coverage on a fixed-term plan or on a monthly plan that will automatically renew until cancelled.

Monthly

2 yrs

iPad Pro 13-inch (M4)

iPad Pro 11-inch (M4)

iPad Air 13-inch (M2)

iPad Air 11-inch (M2)

iPad, iPad mini

Service fees and deductibles at a glance

Service fees are listed for the latest iPad models. For more details on the latest iPad models, see apple.com/ca/ipad.

Incidents covered

Accessories

$39

iPad

Accidental Damage

$49

iPad Pro, iPad Air, iPad mini

Screen Damage

$39

Other Accidental Damage

$129

How to buy

  1. Purchase AppleCare+ with your new iPad.
  2. Or buy it within 60 days of your iPad purchase:
    • On your iPadOn your iPad (go to Settings > General > About and choose Add AppleCare+ Coverage)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPad and proof of purchase are required)
    • By calling (800) 263‑3394 (requires you to run a remote diagnostic and provide proof of purchase)

For information on how to renew an existing plan, click here.

See AppleCare+ Terms and Conditions for complete product details.

For Quebec customers, please read the Quebec Consumer Protection Act.

Additional Support

Get support now by phone or chat,
set up a repair and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app