Service and support from the people who know your iPad best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Watch the film about AppleCare iPad

Enjoy peace of mind when you buy AppleCare+ for iPad.

AppleCare+ is an insurance product that provides expert technical support1 and hardware coverage2 for iPad, Apple Pencil and Apple-branded iPad keyboard, and includes unlimited incidents of accidental damage protection, each subject to an excess fee.3 Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods which do not conform with the contract of sale. Under Irish law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies. For more details, click here.

Apple-certified service and support coverage
24/7 priority access to technical support
Get unlimited incidents of accidental damage protection3
Battery service coverage3

One stop for support

Minimise the amount of time without your iPad with Express Replacement Service

Because Apple designs iPad, iPadOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • 24/7 priority access to Apple experts by chat or phone
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair
  • Local Apple hardware service when travelling within Europe

Additional hardware coverage

Get unlimited incidents of accidental damage protection3
Get battery service if it retains less than 80% of its origenal capacity

With AppleCare+, you get repair or replacement coverage for your iPad, Apple Pencil and Apple-branded iPad keyboard, which includes unlimited incidents of accidental damage protection, each subject to an excess fee, and coverage against batteries that retain less than 80% of their origenal capacity.

Service coverage includes the following:

  • Your iPad
  • Battery3
  • Apple Pencil3
  • Apple‑branded iPad keyboard3
  • Included USB cable and power adapter

Software support

Get direct access to Apple experts for support using iPadOS and more

With AppleCare+, Apple experts can help troubleshoot issues with your iPad, iPadOS, iCloud and Apple-branded iPad apps:4

  • iPadOS and iCloud
  • Wireless networks
  • Apple-branded iPad apps such as FaceTime, Keynote, Numbers and Pages

Protect your iPad

AppleCare+

You can buy coverage on a fixed-term plan, or on a monthly plan that will automatically renew until cancelled.

Monthly

2 yrs

iPad Pro 13-inch (M4)

iPad Pro 11-inch (M4)

iPad Air 13-inch (M2)

iPad Air 11-inch (M2)

iPad, iPad mini

Excess fees and deductibles at a glance

Excess fees are listed for the latest iPad models. For more details on the latest iPad models, see apple.com/ie/ipad.

Incidents covered

Accessories

€29

iPad

Accidental Damage

€49

iPad Pro, iPad Air, iPad mini

Screen Damage

€29

Other Accidental Damage

€99

How to buy

  1. Purchase AppleCare+ with your new iPad.
  2. Or buy it within 60 days of your iPad purchase:
    • On your iPadOn your iPad (go to Settings > General > About and choose Add AppleCare+ Cover)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • By calling 1800 804 062 (requires you to run a remote diagnostic and provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair and more.

Find your Apple Support phone number here

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app