• Available in the U.S. and Canada (excluding Quebec).
• Services available in English only.
• Must be 18 or older to participate.
• Services are for residential spaces only.
• Subject to Privacy Policy | Sherwin-Williams, Digital Terms of Use | Sherwin-Williams, and Terms and Conditions of Sale | Sherwin-Williams (for paid services).
• Submit clean, still photographs only. Do not include people, pets, personal information, video, or audio.
• Our color services are intended to help you with the selection of color but you remain responsible for final color selection, paint and sheen that suits your project and for its proper application.

Sherwin-Williams may update its Color Services, pricing, and program terms at any time. Changes will be posted on s-w.com/colorservices.

• Quick, real-time color advice during set hours by a Color Expert
• Live Color Chat Hours
  • Monday–Friday: 8:30am–6:00pm ET
  • Saturday: 9:00am–5:00pm ET
  • Sunday: Not available

Note: Outside these hours, chat is handled by a chatbot.

• No appointment necessary.
• Submit your request at s-w.com/colorservices. By requesting an email color consultation, you are consenting to receive email messages from Sherwin-Williams and its consultants.
• It is recommended that you fill out the supplemental Project Details request form and send photos to sw.color.services@sherwin.com for optimal color consultation.
• One residential living space per request.
• Consultants may follow up via email for project details or photos.
• Receive a personalized color palette via email generally within 5 business days of submission.
• 2”x3” color chips of recommended colors mailed to your address.
• To request changes, submit a new consultation request at s-w.com/colorservices.

• 45-minute one-on-one consultation via phone or video (Facetime or Microsoft Teams).
• Covers one residential structure per appointment.
• Discuss as many spaces as time allows.
• Generally, up to 4 interior spaces/1 exterior
• $65 fee. All paid consultation sales are final and cannot be returned or cancelled; but can be rescheduled (see below).
• Must be a PaintPerks member. Joining is free. Become A Preferred Customer Of Sherwin-Williams Today And Save!
• Consultation must be purchased in-store at a Sherwin-Williams retail location. Store Locator
• Appointment will be scheduled at time of purchase. Confirmation email sent upon booking. (Your consultant will email a Microsoft Teams link prior to your scheduled appointment if applicable.)
• The confirmation email will provide information regarding instructions on providing project detail and photos to your color consultant.
• To reschedule a Virtual Color Consultation, use the link provided via confirmation email. Appointments can be rescheduled up until the time of the scheduled appointment. No-shows will be charged the full consultation fee.
• Receive a personalized color palette recommendation via email after consultation. Color renderings of your personal spaces are not included.
• 4”x4” color swatches mailed to your address.
• Phone and video calls may be monitored or recorded.